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| - Reforming Public Service Delivery
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| - This paper reviews some issues relevant to the delivery of public services. It reviews some of the debates and flags some issues that are significant worldwide, especially in Africa. It emphasises how the debate has moved along in terms of defining the relative responsibilities of the public and private sectors for delivering public services. It also discusses the role of incentives among politicians and bureaucrats in service delivery. In a broader context, there is a need to understand the role of mission-driven delivery and the role of competition in public services. The paper argues for a focus on accountability in part through rigorous evaluation of service delivery and basing policy on sound first-principles.
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