| Abstract
| - Abstract. Although the new wave of attention to human services productivity is often motivated by fiscal concerns, a well-balanced approach calls for attention to the organizational processes and clinical practices that yield productivity as well as to numerical measures and “bottom lines.” This article presents a comprehensive view via a ten-point model of organizational development addressing fiscal, programmatic, technical and interpersonal apsects of productivity development. A case illustration drawn from the Alameda County (California) Mental Health Service is also presented.
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